How do you become an Apple, a Nike, a Moleskine, a Patagonia?

27/11/2020
by Simon McClelland Morris
Customer service, Inspiration, Vinyl printing, Wall graphics, Window

 

"What makes a great brand?"
“I believe the goal of any great brand is to stand for something meaningful and relevant in this world and to ultimately build effortless loyalty with those you serve.” Duke Stump

How do we engage customers?
How do we create a great experience?
How do we share what is meaningful to us?
How do we show that we care?
How do we make you feel welcome?
How do we make you feel looked after?
How do we give you value?
How do we make 'you' feel valued?
How do we make your life easier?
How do we understand your brand?
How do we connect with you?
How do we go the extra mile?
How do we build effortless loyalty?
How do you take your tea?

Now read the above once again.

None of it is how we technically produce graphics, it’s how we emotionally produce graphics.

It’s always our starting point. Person to person. Brand to brand.

'Great graphics produced by a friendly, helpful, caring & honest company.'